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My Whatsapp is not receiving messages [2024] 💥

My Whatsapp is not receiving messages

This guide is applicable to both iPhone and Android users. It can be quite annoying when WhatsApp fails to receive messages, causing you to miss crucial information. Try these 9 quick fixes to resolve the issue of WhatsApp not receiving messages on your phone before considering a reinstallation.


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1. Is WhatsApp Down?

First, check the status of your WhatsApp service. Visit Downdetector to see if there's an outage. If there's high downtime, you won't be able to send or receive messages, download media, or make calls. Wait for WhatsApp to resolve the issue, and you'll start receiving new messages.

2. Enable Mobile Data

On iPhone

To save data, you might have disabled Mobile Data for WhatsApp. Now, it's time to turn it back on. Go to iPhone Settings, open WhatsApp, and enable the Mobile Data toggle. This will allow you to receive new messages even without Wi-Fi.

On Android

Check if mobile data is on by going to "Settings" > "Connections" > "Data usage". Turn on Mobile data if it's off.

3. Enable Background App Refresh

On iPhone

If you've disabled background refresh for WhatsApp, you won't get new messages. Go to iPhone Settings, scroll down to WhatsApp, and enable Background App Refresh.

On Android

Go to Settings > "Mobile Network" > "Data usage" to see which apps use the most data. Tap "Data saving" and make exceptions for specific apps like WhatsApp to keep refreshing with mobile data.

4. Check if You're Blocked

If you're not receiving messages from a specific contact, you might have been blocked. You won't see their profile picture, and your messages won't get sent.

5. Turn Off Focus Mode (Only iPhone)

iOS 15's Focus mode replaces Do Not Disturb. Disable Focus from the Control Center to receive messages. Add WhatsApp to the exception list in Settings > Focus to receive messages even in Focus mode.

6. Unmute Conversations

Check if you've muted any conversations. Open WhatsApp, tap on the profile name at the top of the conversation, and unmute it if needed.

7. Lock WhatsApp in Background (Only Android)

Some Android skins allow you to lock apps like WhatsApp in the background to prevent them from being closed. This ensures you continue to receive messages.

8. Unarchive Chats

If you've archived chats, you won't receive new messages from them. Go to WhatsApp, navigate to the Archived menu, swipe left on conversations, and tap "Unarchive".

9. Log Out of WhatsApp on Other Devices

If you're using WhatsApp on multiple devices, you might experience delays in receiving messages on your mobile app. Log out of WhatsApp on other devices to fix this issue.

If your WhatsApp is not working at all, read this article.


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