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24 Fixes for YouTube In-App Purchase Errors on
Android and iPhone [2024] 💥

24 Fixes for YouTube In-App Purchase Errors on Android and iPhone

Fix #1: Check Your Internet Connection

First and foremost, ensure your device is connected to a stable internet connection. Often, many issues arise from poor connectivity. You can switch between mobile data and Wi-Fi to see which one works best.


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Fix #2: Update the YouTube App

Running an outdated version of the YouTube app can cause in-app purchase errors. Visit your device’s app store and ensure you have the latest version of the YouTube app installed.

Keeping apps updated not only resolves bugs but also ensures you benefit from the latest features and improvements!

Fix #3: Restart Your Device

Simple yet effective, turning off your device and switching it back on might help. This process can clear out any minor software glitches causing errors.

Did you know? Restarting your device at least once a week can boost its performance and battery life.

Fix #4: Clear the App Cache and Data (Android)

Excess cache can sometimes cause errors in apps. Here’s how to clear it:

  1. Go to your phone’s Settings.
  2. Select 'Apps' or 'App Manager'.
  3. Scroll and find the YouTube app.
  4. Tap on 'Storage'.
  5. Click on 'Clear Cache' and 'Clear Data'.

Fix #5: Clear the App Cache (iPhone)

While iPhones don't allow you to clear cache for specific apps like Android, you can try uninstalling and reinstalling the YouTube app.

Before uninstalling any app, ensure you've backed up any essential data linked to that app!

Fix #6: Ensure In-App Purchases Are Enabled

For both Android and iPhone, there's an option to disable in-app purchases. Ensure it's enabled before making a purchase on YouTube.

Fix #7: Check Your Payment Method

Ensure that your payment method is valid. Expired credit cards or changes in billing details can cause transaction errors. Update payment details if necessary.

Fix #8: Switch to Another Payment Method

If one payment method isn't working, consider trying another one. This can help determine if the issue is with your payment method or the YouTube app itself.

Always ensure your payment information is accurate to avoid potential financial discrepancies or fraud.

Fix #9: Ensure You're Logged into the Correct Account

Ensure you're signed into the account where you want to make the purchase. Sometimes, being logged into a different account can cause errors.

Fix #10: Reset App Preferences (Android)

Resetting app preferences can fix issues related to default apps, permissions, and other settings. Go to Settings > System > Reset Options > Reset app preferences. Don’t worry; this won't delete any data.

Fix #11: Contact YouTube Support

If none of the fixes work, it might be time to contact YouTube support. They can provide specific solutions tailored to your account.

Fix #12: Check for System Updates

Ensure your device's operating system is updated. An outdated system can conflict with apps and cause issues.

Fix #13: Disable VPN or Proxy

If you're using a VPN or proxy, disable it before making a purchase. These can sometimes interfere with transaction processes.

Fix #14: Two-Step Verification

If your account has two-step verification enabled, ensure you've completed the verification process before making a purchase.

Fix #15: Check for Server Outages

Occasionally, YouTube's servers might be down. Check online forums or news outlets to see if there's a widespread outage.

Fix #16: Change App Store Region/Country

Some purchases might be region-specific. Ensure your app store's country/region matches the one on your YouTube account.

Fix #17: Check Purchase History

If you believe you've been billed incorrectly, check your purchase history in the app store to confirm.

Fix #18: Limit Ad Tracking

For iPhone users, enabling "Limit Ad Tracking" can sometimes cause issues. Try disabling it under Privacy settings.

Fix #19: Review YouTube's Purchase Policies

Visit the YouTube User Guide and review their purchase policies to ensure you're not violating any terms.

Fix #20: Try Making the Purchase on a Different Device

If you're facing issues on one device, try using another one. It can help identify if the issue is device-specific.

Fix #21: Ensure You Have Enough Storage

Insufficient storage can hinder app functions. Free up space if necessary.

Fix #22: Turn off Restriction Mode

Restriction mode can limit certain app features. Ensure it's disabled if you're facing purchase issues.

Fix #23: Unlink and Relink Your Google Account

For Android users, try removing your Google account from your device and adding it back. This can sometimes resolve sync issues.

Fix #24: Check Your Email for Purchase Confirmation

Before assuming a purchase failed, check your email for a confirmation. Sometimes the app might show an error even when a transaction was successful.

Remember: Always double-check before making a repeated purchase!


If you've tried all the above fixes and still face issues, it might be a more complex problem that requires professional assistance. Don't hesitate to report the problem to YouTube. Also, for those looking to expand their YouTube knowledge, consider checking out the YouTube Analytics Guide and 15 Strategies for More Subscribers articles. Always remember to stay informed and up-to-date with the latest app updates and policies to ensure a seamless YouTube experience.


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