28 Fixes! YouTube App Crash on Android
and iPhone  💥
Fix #1: Update the YouTube App
Ensuring that your YouTube app is up to date is crucial. Developers consistently roll out updates to enhance performance and fix bugs that might cause the app to crash. To update the YouTube app, Android users can visit the Google Play Store, and iPhone users can visit the App Store. Simply search for YouTube and click on "Update" if available.
Fix #2: Restart Your Device
A simple restart can solve a multitude of issues. It helps in clearing the RAM and any minor glitches that could potentially be causing the YouTube app to crash. Power off your device, wait for a few seconds, and turn it back on. Check if the issue persists.
Remember, a fresh start is often all your device needs to resolve minor technical glitches, including app crashes.
Fix #3: Clear Cache and Data
It's essential to regularly clear the cache and data to ensure the YouTube app runs smoothly. Here are the steps for both Android and iPhone users:
- For Android Users:
- Go to Settings
- Select Apps or Manage Apps
- Find and tap on YouTube
- Select Storage and Cache
- Tap on Clear Storage and Clear Cache
- For iPhone Users:
- Go to Settings
- Select General
- Tap on iPhone Storage
- Find YouTube and tap on it
- Select Offload App or Delete App
- Reinstall the app from the App Store
Clearing the cache and data helps in resolving issues related to app performance, leading to a smoother and more responsive user experience.
Fix #4: Check Internet Connection
Ensure that your device has a stable and strong internet connection. A poor connection can cause the YouTube app to function improperly. Switch between Wi-Fi and mobile data to check if the issue is related to the internet connectivity.
Checking and improving your internet connection can enhance the overall user experience, not just for YouTube but for all online activities.
Fix #5: Update Operating System
Updating the device's operating system can resolve compatibility issues. For Android, go to Settings > System > Advanced > System Update. iPhone users can navigate to Settings > General > Software Update, and follow the on-screen instructions.
Fix #6: Reinstall YouTube App
Uninstalling and then reinstalling the YouTube app can resolve any issues caused by a corrupt installation. Remove the app from your device and then download it again from the Google Play Store for Android, or the App Store for iPhone.
"A fresh install eliminates corrupt data and gives your app a clean slate."
Fix #7: Check Device Storage
Insufficient storage space can lead to app malfunction. Ensure there is adequate storage on your device. Delete unnecessary files, clear cache, or uninstall unused apps to free up space. You might also consider using cloud services or external storage to manage your files.
Fix #8: Disable/Enable Hardware Acceleration (Android Only)
Hardware acceleration can be both a boon and a bane. It uses your device's hardware to perform certain functions more efficiently than software. However, it can sometimes lead to issues. To disable it, go to Settings > Display > Advanced and toggle the hardware acceleration option.
Adjusting hardware settings should be approached with caution. Always ensure you know the functions and risks associated with each setting.
Fix #9: Reset App Preferences (Android Only)
Resetting app preferences won’t delete any data but will return settings like permissions, restrictions, and notifications to their default states. Navigate to Settings > System > Reset Options > Reset app preferences to initiate this reset.
Fix #10: Check for Conflicting Apps
Some apps can interfere with the YouTube app's functionality. Start your device in Safe Mode to disable all third-party apps. If the issue is resolved, identify and uninstall the conflicting app. For detailed steps, you may refer to this guide.
Fix #11: Turn Off Bluetooth
In some cases, having Bluetooth turned on can interfere with the YouTube app. Simply swipe into your device's control center and turn off Bluetooth to check if it resolves the issue.
Fix #12: Adjust Video Quality
High video quality requires a stable and robust internet connection. If the internet is slow, reduce the video quality. Tap the three dots on the top-right corner of the video, select Quality, and choose a lower resolution.
Always remember, optimal video quality is contingent upon the stability and speed of your internet connection.
Fix #13: Use YouTube in a Web Browser
If the app continues to crash, try accessing YouTube via a web browser on your mobile device. Simply open the browser and type in youtube.com to continue watching videos.
"Sometimes, switching platforms offers an instant solution."
Fix #14: Disable VPN or Proxy
VPNs and proxies can sometimes interfere with app functionality. Disable them to check if they are the cause of the issue. Go to Settings and turn off any VPN or proxy that is active, then try using the YouTube app again.
Fix #15: Check YouTube Server Status
Occasionally, the problem might not be from your end. YouTube servers could be down. Check social media or news websites for any outage notifications. If the servers are down, you will need to wait until they are back up.
Fix #16: Perform a Factory Reset
As a last resort, consider factory resetting your device. Ensure all essential data is backed up before proceeding. The steps to perform a factory reset varies among devices, please refer to the device’s user manual for detailed instructions.
Fix #17: Enable YouTube Two-Step Verification
Enabling YouTube two-step verification is an effective way to bolster the security of your account and avoid unauthorized access that can sometimes lead to app functionality issues. Here’s a quick step-by-step guide to enable it:
- Go to your Google Account settings
- Select Security from the left-hand navigation panel
- Under "Signing in to Google," find and select 2-Step Verification
- Click on Get Started and follow the on-screen instructions to complete the setup
Two-step verification ensures an additional layer of security, making unauthorized access difficult and safeguarding the user's personal information and content.
Fix #18: Follow YouTube’s Official User Guide
Gain insights on optimal app usage and troubleshooting steps directly from the official YouTube User Guide. It offers a plethora of practical solutions and tips tailored to improve your user experience and address common challenges including app crashes.
Fix #19: Utilize the Desktop Version
While this might not directly fix the app, using the desktop version of YouTube can be a temporary solution while you resolve the app issues. Accessing the website gives you full functionality and can be an efficient alternative.
Fix #20: Modify App Permissions
Incorrect app permissions can sometimes lead to functionality issues. Review and modify the app permissions by going to Settings > Apps > YouTube > Permissions on Android. iPhone users can navigate to Settings > Privacy, then select the relevant permission to modify the app’s access.
Fix #21: Clear Cookies and Site Data
Excessive cookies and site data can clog the browser used to access YouTube, leading to operational issues. For mobile browsers, go to Settings > Privacy > Clear Browsing Data. Select “Cookies, site data” and then “Clear Data”.
Fix #22: Connect to a Different Network
If the issue persists, try connecting your device to a different network. Sometimes, network-specific restrictions or issues can impact the functionality of the app. Switching networks can resolve such problems.
Fix #23: Optimize Device Performance
Overcome YouTube app crashes by optimizing your device's performance. Regular device maintenance, such as updating apps, the operating system, and clearing cache, can boost performance. For more detailed steps, refer to our guide on resolving playback issues.
Fix #24: Avoid Overloading Device Memory
Running too many apps simultaneously can overload the device's memory, leading to app crashes. Close unnecessary apps running in the background to free up memory and enhance the YouTube app's performance.
Fix #25: Monitor Device Temperature
Overheating can lead to app crashes. Ensure your device is at a normal temperature. Avoid using the device while charging, and keep it away from direct sunlight or heat sources.
"Keeping cool is the golden rule for device performance!"
Fix #26: Resolve Account Issues
Account-related problems can occasionally lead to app malfunctions. Ensure your account is in good standing, has not been suspended, or encountered other issues. Rectifying account problems can often resolve app operational issues.
Fix #27: Avoid Beta Versions (For a While)
Beta versions of the YouTube app offer early access to new features but can be unstable. Consider switching back to the stable version until the beta version becomes more reliable. You can do this by uninstalling the beta version and reinstalling the regular version from the app store.
Fix #28: Report the Issue to YouTube
If all else fails, reporting the issue to YouTube can be a viable option. The platform’s support team can investigate and address complex issues that are not resolved by standard troubleshooting steps. To report a problem, visit YouTube report a problem page.
Experiencing a YouTube app crash can be frustrating, but one of the 28 fixes outlined above should help rectify the issue. Whether it's a simple device restart, clearing cache, or reaching out directly to YouTube's support, solutions are available. Patience and systematic troubleshooting are key. Remember, if you need more comprehensive guidance, the YouTube User Guide is a valuable resource.
"Every problem has a solution; patience and persistence will prevail!"
For more insights on optimizing your YouTube experience, overcoming common challenges, and leveraging advanced features, explore our other helpful guides, such as mastering YouTube SEO and 15 strategies to gain more subscribers.