Tips how to Fix the Yahoo Mail App
Crashing [2024] 💥
If you're experiencing crashes or freezes with the Yahoo Mail app, don't worry. This article will guide you through a comprehensive troubleshooting process to help you resolve these issues and get your email app back to smooth operation. We start with the solution of crashes that have happened recently, you might be able to fix your app crash with these fixes. Let's dive into the steps below.
Advertisement
Chapter 1: Fixing the Latest Yahoo App Crash from February 2024
Possibly this is also the solution for future crashes! If you're experiencing crashes with your Yahoo Mail app, here are some steps you can take to resolve the issue:
For Android Devices:
- Long press the app icon on your home screen or app drawer.
- Tap the info icon (i) or App info to open the app settings.
- Scroll down to find the Storage section and tap it.
- Tap Clear cache and Clear data to reset the app's cache and data.
- Reopen the app and it should work as usual.
For iOS Devices:
- Close any existing session of the Yahoo Mail app.
- Open the Settings app on your iOS device.
- Scroll down and tap on Yahoo Mail to open its settings.
- Scroll to the bottom and you should see a toggle for Reset All Accounts.
- Toggle it on and relaunch the app. You may be asked to log in again.
Following these steps has helped many users resolve their app crashing issues. If you continue to experience problems, consider reaching out to Yahoo Mail support for further assistance.
Chapter 2: Updating WebView to Resolve Yahoo Mail App Crashes of March 2021
In March 2021, many Android users experienced crashes with various apps, including Yahoo Mail, due to an issue with Android System WebView. Here's how you can update WebView to fix the app crash:
- Open the Google Play Store app on your Android device.
- Search for Android System WebView in the search bar.
- Tap on the Update button next to the Android System WebView app to update it to the latest version.
- Similarly, search for Google Chrome in the Play Store and tap Update to ensure it's also up to date.
If you're still experiencing issues after manually updating these apps, try the following additional steps:
- Go to your device's Settings.
- Tap on Apps & notifications.
- Scroll down and tap on Google Play Store.
- Tap on Storage & cache.
- Tap on Clear Data to reset the Google Play Store's data.
These steps should help resolve the crashing issue with the Yahoo Mail app. If the problem persists, consider reaching out to Yahoo Mail support or checking for further updates.
Chapter 3: Additional Solutions for Yahoo Mail App Crashes
If you're still experiencing crashes with the Yahoo Mail app, here are some more tips that might help:
3.1 Update WebView and Google Chrome (Android Devices)
Updating WebView and Google Chrome can resolve app crashing issues. Open the Google Play Store app, search for Android System WebView and Google Chrome, and tap Update for both apps.
3.2 Clear Cache and Data (Android Devices)
Long press the Yahoo Mail app icon, tap the info icon to open settings, go to the Storage section, and clear both cache and data. Reopen the app to see if it works as usual.
3.3 Reset All Accounts (iOS Devices)
Close the Yahoo Mail app, open the Settings app, search for Yahoo Mail, and scroll to the bottom to find the Reset All Accounts toggle. Turn it on and relaunch the app. You may need to log in again.
3.4 Check for App Updates
Ensure that your Yahoo Mail app is updated to the latest version. Check the App Store or Google Play Store for any available updates and install them.
Conclusion: Navigating Yahoo Mail App Crashes
Experiencing crashes with the Yahoo Mail app can be frustrating, but with the right troubleshooting steps, you can often resolve the issue quickly. Whether it's updating WebView and Google Chrome, clearing cache and data, resetting accounts, or ensuring your app is up-to-date, these solutions can help you get back to a smooth email experience. For more tips on managing your Yahoo Mail account and recovering access if needed, be sure to check out our guide on Yahoo Mail Account Recovery.
Advertisement