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Restoring TikTok Video Comments on Android and iPhone [2023] 💥

Restoring TikTok Video Comments on Android and iPhone

If you've recently faced issues with TikTok comments on your mobile device, you're not alone. Restoring TikTok video comments can be daunting, but we have you covered. Whether you're on Android or iPhone, the steps outlined below will help you navigate and troubleshoot the most common comment-related issues.


Understand the Basics: Reasons Why Comments Might Be Missing

Before diving into the solutions, it's essential to understand why you might be experiencing comment issues in the first place. Some common reasons include:

  • App glitches or software bugs.
  • Comment settings altered by the video uploader.
  • Comments filtered by TikTok due to policy violations.
  • Network issues on the user's end.

Basic Troubleshooting Steps

Start by addressing the basic troubleshooting measures:

1. Refresh the Video Feed

Simply swiping down to refresh the feed can sometimes reload comments. If this doesn't work, read our article on fixing TikTok feed refresh issues.

2. Check Internet Connection

Ensure that your device is connected to a stable internet connection. A weak or inconsistent connection can lead to missing comments. Switch between Wi-Fi and mobile data to determine if the issue persists on both.

3. Update the TikTok App

Outdated app versions can contain bugs that have already been addressed in newer updates. Ensure you have the latest TikTok version installed from your device's app store.

Advanced Solutions for Restoring Comments

1. Check Video Comment Settings

The video uploader has the authority to alter comment settings. They can turn off comments or set restrictions. If you can't see comments on a particular video, it might be due to these adjustments.

2. Clear App Cache

Cached data can cause app functionalities to malfunction. Consider clearing TikTok's cache. If you're unsure how, our guide on how to clear TikTok cache on Android and iPhone will be beneficial.

3. Reinstall the TikTok App

If clearing the cache doesn't help, reinstalling the app can be a more drastic solution. This ensures that you start afresh, eliminating any minor glitches. Before uninstalling, make sure you know your login details for easy access afterward. If you face challenges logging back in, our piece on TikTok login issues across devices can assist.

4. Check for Comment Violations

TikTok has a strict comment policy. If your comment or a comment you're looking for violates these rules, TikTok might hide or delete it. Ensure that comments align with TikTok's community guidelines.

5. Contact TikTok Support

If none of the above solutions work, it's time to reach out directly to TikTok. Use their report a problem feature and provide all necessary details about your issue. They usually respond within a few days with troubleshooting guidance or a solution.

Staying Safe: Enable 2-Step Verification

As an added measure for your account's safety, consider enabling 2-step verification on TikTok. This ensures an additional layer of security, especially when making significant changes to your account or app settings. If you're uncertain about this feature, our article on TikTok login verification errors can offer some insights.


Missing comments on TikTok can be frustrating, but the above steps should guide you in restoring them effectively. It's also recommended to routinely update the app and keep up with any changes or enhancements on TikTok to ensure a seamless experience. Remember, the TikTok community is vast, and sometimes all you need is a little patience and the right troubleshooting techniques.

For further information on various TikTok issues and their solutions, explore our other articles, including tips on how to address accidental video deletions on TikTok and how to fix camera access issues on both Android and iPhone.

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