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Fixing TikTok's 'Network Error' on Android and iPhone [2023] 💥

Fixing TikTok's 'Network Error' Android and iPhone

TikTok is a phenomenal social platform, but like any app, it occasionally faces glitches. A frequent hiccup users encounter is the 'Network Error' on both Android and iPhone devices. Fear not, as we delve into the solutions that'll get you back to scrolling and posting without interruptions.


1. Check Your Internet Connection

TikTok User Guide highlights that a robust internet connection is pivotal for seamless video streaming. Ensure that your WiFi or cellular data is on and functioning. Try switching between them to see which offers better stability. If you're still encountering issues, move on to the next solution.

2. Restart Your Device

Sometimes, a simple device restart can fix the underlying problem. This step can help refresh your phone's system and clear minor glitches. Turn off your device, wait for a minute, and then power it back on. Now, open TikTok to see if the error persists.

3. Update TikTok

Running an outdated version of TikTok can be the reason behind the 'Network Error.' Head to your device's app store (Google Play Store for Android and App Store for iPhone) to check if an update is available. If yes, install it and see if the issue is resolved.

4. Clear App Cache and Data (Android Users)

TikTok's User Guide also indicates that cache build-up might hinder the app's performance. For Android users, go to Settings > Apps > TikTok > Storage. Here, click on 'Clear Cache'. If the problem persists, consider clicking on 'Clear Data' as well. Do note that this might log you out of the app.

5. Reinstall TikTok

If the issue remains unresolved, uninstalling and then reinstalling TikTok might help. Doing so will give you a fresh start, potentially eliminating any app-specific errors. Remember to back up any unsaved videos or data before doing this.

6. Check for System Updates

Your phone's operating system updates can contain essential fixes that can solve app-specific issues. Ensure your device is running the latest software by checking in the settings for any system updates.

7. Enable 2-Step Verification

While it may seem unrelated, sometimes login-related issues can trigger network errors. Enabling 2-Step Verification can add an additional layer of security and potentially fix this error, especially if you've been having login issues across devices.

8. Report the Issue to TikTok

If none of the above solutions work, it might be an issue from TikTok's end. You can report the problem directly to them. They usually address user reports promptly.

9. Explore Common Solutions

It's worthwhile to see if any general solutions for app issues can be of help. For instance, the clearing cache method for both Android and iPhone, the steps to fix freezing on Android, or tips on how to resolve freezing on iPhone can come in handy.


The 'Network Error' on TikTok can be frustrating, but with the above solutions, you'll likely find a remedy. If you're facing other challenges with the app, delve into our other guides, from understanding the TikTok algorithm to resolving camera access issues on both Android and iPhone.

Always ensure your app is updated, maintain a stable internet connection, and do not hesitate to seek help if you believe the issue is on TikTok's end. Happy TikToking!

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