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Handling TikTok Background Play Errors on Android and iPhone [2024] 💥

Handling TikTok Background Play Errors on Android and iPhone

Experiencing TikTok background play errors can be quite frustrating for regular users. Whether on Android or iPhone, these glitches prevent users from having a seamless TikTok experience. Luckily, there are solutions to rectify these issues and enjoy the content without interruption. In this guide, we will delve into practical steps to fix these errors on both Android and iPhone devices.


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Understanding the Background Play Feature on TikTok

TikTok’s User Guide explains that the background play feature allows users to continue listening to the audio of a TikTok video even when they exit the app or lock their device. This is particularly useful when engaging with music or informative content that doesn’t necessarily require visual attention.

Common Causes of TikTok Background Play Errors

Several factors can trigger TikTok background play errors on both Android and iPhone devices:

  • Outdated TikTok application
  • Phone software not updated
  • Corrupted app cache or data
  • Incorrect app settings

Fixing TikTok Background Play Errors on Android

1. Update TikTok Application

Using an outdated version of TikTok can result in various glitches, including issues with background play. To update:

  • Go to the Google Play Store.
  • Search for TikTok.
  • If an update is available, tap on “Update”.

2. Clear TikTok Cache and Data

Corrupted cache or data might be behind the background play errors. Clearing them can sometimes solve the issue. If you want a more detailed step-by-step process on this, you can refer to our article on how to clear TikTok cache on Android and iPhone.

3. Check TikTok App Settings

There might be settings within the TikTok app preventing background play. Navigate to the app's settings and ensure that background play is enabled. If you face challenges accessing app settings, our guide on TikTok login issues across devices might come in handy.

Fixing TikTok Background Play Errors on iPhone

1. Update TikTok Application

Just like on Android, keeping your TikTok app updated on iPhone is crucial. To do this:

  • Open the App Store.
  • Search for TikTok.
  • If an update is available, tap on “Update”.

2. Restart Your iPhone

Occasionally, a simple restart can fix many minor glitches, including background play errors. Turn off your iPhone and turn it back on after a few moments.

3. Reinstall TikTok

If the above methods don’t work, consider reinstalling TikTok. Delete the app from your device and download it again from the App Store. Remember to back up your data before doing this to avoid losing any content.

Additional Troubleshooting Tips

1. Check Your Internet Connection

Background play might not work correctly if you have a weak or unstable internet connection. Ensure you’re connected to a stable Wi-Fi or cellular network. If you're facing issues with your TikTok feed not refreshing due to connectivity issues, you can get some insights from our guide on fixing TikTok feed refresh problems.

2. Report the Issue to TikTok

If none of the solutions work, it’s time to seek assistance directly from the platform. You can report the background play error to TikTok and hope for a prompt response or solution. They often provide support for common problems faced by users.

3. 2-Step Verification

Ensure that your account is secure. If you have concerns about account security, it’s advisable to enable TikTok 2-Step Verification. Not directly related to background play errors, but it’s always good to prioritize account safety.


Experiencing background play errors on TikTok can be a hurdle, but with the right troubleshooting steps, you can quickly get back to enjoying your favorite videos without interruption. If you ever encounter other issues on TikTok, be sure to check our guides, like fixing TikTok freezing on Android or how to enhance screen quality on TikTok, for practical solutions.


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