Restoring Muted Video Sound on TikTok - Android and iPhone [2023] 💥
Experiencing muted video sound on TikTok can be frustrating for creators and viewers alike. This guide will navigate you through the process of restoring sound on TikTok for both Android and iPhone users, ensuring your videos play flawlessly.
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Initial Troubleshooting Steps
TikTok User Guide suggests some preliminary measures before delving deeper into the issue. Let's explore them first:
- Ensure Phone Volume is Up: It's easy to overlook, but ensure that your phone's volume is turned up and not on silent or vibrate mode.
- Restart the App: Sometimes, just closing and reopening the TikTok app can resolve minor glitches, including muted sound.
- Update TikTok: Outdated versions can have bugs. Check the App Store (iPhone) or Google Play Store (Android) to ensure you're using the latest version of TikTok.
- Clear Cache: A congested cache can cause functionalities to break. Learn how to clear cache on TikTok for Android and iPhone.
For Android Users
Adjust App Sound Settings
In some instances, individual app sound settings might be muted or lowered. To check:
- Go to Settings.
- Navigate to Apps & notifications.
- Find and select TikTok.
- Under App Settings, go to Sound. Ensure that the sound is turned on for TikTok.
Check App Permissions
At times, the app might not have the necessary permissions to access sound functionalities. Here's how you can verify:
- Go to Settings.
- Navigate to Apps & notifications.
- Find and select TikTok.
- Under App Permissions, ensure that the app has access to Storage and Microphone.
Reinstall the App
If the sound issue persists, try uninstalling and then reinstalling TikTok. This often solves underlying glitches. But before doing this, ensure you've backed up your data. Here's a guide on how to handle TikTok account recovery issues in case of problems during reinstallation.
For iPhone Users
Adjust App Sound Settings
iPhone users can adjust sound settings specifically for apps in the following way:
- Go to Settings.
- Scroll down and select TikTok.
- Ensure that the sound option is toggled on.
Check App Permissions
Similar to Android, you'll need to make sure TikTok has the required permissions on your iPhone:
- Go to Settings.
- Scroll down and select TikTok.
- Under "ALLOW TIKTOK TO ACCESS", ensure that Microphone is turned on.
Reinstall the App
Still no sound? As a last resort, uninstall and then reinstall TikTok. But first, ensure you're familiar with the process of logging into TikTok across devices to avoid getting locked out of your account.
Further Assistance and Reporting
If you've tried all the above solutions and the problem persists, it's time to reach out to TikTok support. Begin by using the TikTok report a problem page. If you're concerned about account security while reporting, you can also activate TikTok 2-Step Verification for added protection.
Conclusion
Sound issues on TikTok can be a hindrance, but with the right steps, they're often solvable. Whether you're on Android or iPhone, these solutions should restore your TikTok video sound. If you encounter other problems like video buffering, freezing on Android, or even sound synchronization issues, refer to the respective guides for comprehensive solutions. With the correct techniques, your TikTok experience will remain smooth and enjoyable.