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My Snapchat is not Working: 11 Fixes on Wifi 💥

My Snapchat is not Working: Fixes on Wifi

If your Snapchat isn't functioning properly while on Wifi, you're not alone. Users often report such issues, but luckily, there are several potential solutions to this problem. Dive in to discover a range of fixes that could get your Snapchat back on track.


1. Check Your Internet Connection

Snapchat support recommends verifying if your internet connection is causing the issue. An unstable or slow Wifi connection can be a primary culprit.

Steps to verify your connection:

  • Try loading a different website or another app that requires internet. If they also malfunction, your Wifi might be at fault.
  • Restart your router or modem by unplugging it for about 10 seconds and then reconnecting it.
  • Check other devices on the same Wifi. If they're also affected, consider resetting network settings or reaching out to your Internet Service Provider (ISP).

2. Update Snapchat to the Latest Version

Running outdated app versions can lead to glitches. Ensure you have the latest version of Snapchat by visiting Snapchat support or your app store.

3. Clear Snapchat Cache

Over time, apps accumulate cache data, which can affect performance. Snapchat suggests clearing this cache to enhance functionality.

4. Reinstall the App

If persistent issues continue, uninstall Snapchat, then download and reinstall it. This can rectify corrupted data or outdated files. Remember your login details before doing this!

5. Check Snapchat Server Status

Sometimes, the problem might be from Snapchat's end. Visit the Snapchat support page for updates on app functionality or server issues.

6. Investigate Wifi Restrictions

Public Wifis or networks with stringent security might block apps like Snapchat. Some places like educational institutions may have restrictions on social media platforms.

7. Adjust Date and Time Settings

Ensure your device's date and time settings are correct. Incorrect settings can disrupt app functionalities, including Snapchat's.

8. Disable VPN

If you're using a VPN, it could interfere with Snapchat. Try disabling it and check if Snapchat operates correctly.

9. Check Data Restrictions

Ensure that Snapchat has permission to use data in your phone's settings. Some phones restrict data usage for specific apps.

10. Try Using Mobile Data

If Snapchat functions correctly on mobile data but not on Wifi, this indicates an issue with your Wifi connection rather than the app itself.

11. Report the Issue

If none of the above solutions work, consider reporting the problem directly to Snapchat support.

Further Reading

Expand your Snapchat knowledge! Explore how to boost your Snapchat story views and understand the difference between filters and lenses in our Snapchat Filters vs. Lenses effects guide.


Experiencing issues with Snapchat on Wifi can be a dampener, but with the myriad of solutions listed above, you're well-equipped to resolve any glitches. Ensure regular app updates, maintain a stable internet connection, and explore the settings on your device for an optimal Snapchat experience.

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