Outlook not receiving emails [2023] 💥

September 16, 2023 | by: Martijn Sebastian | NL DE

Outlook not receiving emails can be due to several problems. Below we are listing the most common issues. Always try to fix your mail problems as soon as possible. Outlook mail problems today [2023].

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1. RESTART OUTLOOK

Let's start with the most simple fix. Restarting Outlook. Outlook (or any application) can sometimes hang up or stop working completely. Outlook can be closed and reopened to resolve any issues that may prevent you from receiving emails.

2. INTERNET ISSUES

You should check your internet connection. You may see the Outlook status bar showing Disconnected, Working Offline, and Trying to Connect. This indicates that Outlook is either offline or has some connectivity issues.

3. OUTLOOK SET TO OFFLINE

Make sure to check offline settings. If you experience problems with a Mac, and you have disabled Work Offline, you might need to log into your email account and modify your settings.

4. CHECK OTHER DEVICES

Take a look at your other devices. You might have saved the message to another device like a phone, tablet or computer at work. Outlook's POP email settings might not allow you to save a copy og the mail on its server. This could mean that your missing email is on the same device from which it was first received.

5. CHECK OTHER FOLDERS

You may also want to check other Outlook folders for any messages. You may not see any new messages in your Inbox. These messages could be going to the Junk Email Folder. Outlook.com users may have these messages in the "Other" section.

6. NEW OUTLOOK PROFILE

Creating a new Outlook Profile. Outlook uses what is called a profile for information about the email accounts that you have set up. It also stores the configuration settings that you choose to determine where your messages will be delivered. Outlook profiles that are corrupt can cause receiving emails to stop working for you.

7. EMAIL RULES

Make sure you review your Outlook email rules. You may have created rules that could cause your emails to be routed from your Inbox and forwarded to another account or got deleted.

8. DELETE OUTLOOK CACHE

Clear Outlook's cache. Sometimes, emails can get stuck in Outlook's incoming processing. Outlook sometimes stores these emails within a hidden ItemProcSearch directory. The missing email can be found by clearing the cache.

9. BLACKLISTED

Outlook is owned by Microsoft just like Hotmail. Therefore it can have the same problems as Hotmail, which is practically sabotage as they are capable to put your server's IP on blacklist for almost no reason. The result is that you don't receive mails. You should definitely read my Hotmail problems article to verify if this is causing your troubles.

10. OUTLOOK HELP

If your Outlook problems persist, contact their email support team. Be careful googling for "Outlook help" as Indian fraud companies are copying support websites from known brands as Microsoft to scam people. Above you have the correct URL for their support.

Having also trouble with mail from AOL, Gmail, or Yahoo, then follow these links.